Top 10 Ways to Fix Outlook PST Error 0X800CCC0E

ByDouglus James

Top 10 Ways to Fix Outlook PST Error 0X800CCC0E

While connecting with Exchange server if the settings are not properly configured then it shows errors. Some time the message is displayed in form of error codes and frequent error that users face is IMAP error 0X800CCC0E. MS Outlook, Outlook Express or any other mail application using Exchange server encountered this error. This abrupts the working of Exchange Server, here are the steps to fix Outlook Error 0X800CCC0E.

When the error occurred it displays the following message-The connection to the server has failed. Account: ‘your_account’, Server:’your_SMTP_server’, Protocol: SMTP, Port: 25, Secure (SSL): NO, Socket error: 10061, Error Number: 0x800ccc0e. There could be number of reasons why this error occurs. Considering all the scenarios, check out the top 10 ways to fix Exchange Server Error 0X800CCC0E.

Methods to Resolve Error Number 0X800CCC0E

This Error can be avoided by following methods

Check E-mail Account Settings

If the Outlook is not properly setup with Exchange Server then it will surely results in errors. Users should check that all the settings for e-mail account are correct. Users should ensure that username has complete e-mail address in it. Go to Files move to info and select Account Settings to check they are properly configured.

Internet Settings

The most common cause of poor connectivity between Exchange Server and MS Outlook is bad internet connection. Before starting the Outlook application ensure you have proper Internet and settings of the Outlook are correct.

Start Outlook in Safe Mode

Sometimes there are chances that the add-ins, additional functionalities may be creating hindrances between Outlook and Exchange Server. So it is better to start it with less drivers and only basic functionalities. Start the Outlook in Safe Mode

  • Press window key + R to open run command dialog box
  • Now, Type Outlook.exe/safe and press enter
  • Run Outlook in safe mode and check the error appears or not

Clean Messages in Outlook Outbox

  • Open Outlook in your system
  • Move to Send/Receive tab and click on Work Offline
  • Go to Outbox folder and delete the messages
  • Or, Move messages from Outbox folder to Draft

Delete Suspicious Mails

Generally, Outlook identifies the suspicious emails and move them to junk folder, however, some messages still store in Inbox folder. Check inbox for these suspicious emails and delete them permanently from trash folder too. Some of these mails may block sending/ receiving of messages.

  • Open Outlook over the web
  • Sign in to your account and delete all these emails

Check Antivirus and Window Firewall Settings

In many cases, it is found that the Windows Firewall/ Defender prevents from accessing some services over the network. Outlook or Exchange Server may be among these services. Check the settings of installed antivirus/ windows defender. Start Outlook again and check the error message is still appearing or not

Check Outlook Profile Settings

Sometime the problem could be in the existing Outlook profile (PST). To check

  • Create a New Outlook Profile
  • Now Send the message
  • If the message is sent, it means connection to exchange server is correct. Delete the existing profile and create a new one

Increase Server Time Out

  • Open Outlook and go to Files>Account Settings
  • Select Mail account and then change
  • Click on more settings and then Advanced tab
  • Now increase server time out and keep changes

SMTP Server Settings

  • Open MS outlook and go to Account Settings
  • Click on the E-mail tab and select e-mail account for which you want to change settings
  • The dialog box will open, click on the More settings icon
  • Select outgoing server tab and check mark ‘My Outgoing Server (SMTP) requires authentication’ and click OK
  • Or click on Advanced tab and change the Outgoing Server SMTP port number 587

Outlook PST Repair Tool

You can also try Outlook Repair tool if the problem is in MS Outlook and not in Exchange Server. It repairs all the Outlook files and set the settings as per your requirement. If any corrupted file is causing problem between Outlook and Exchange Server then the software repairs it and make it usable.

These are the top 10 methods you can use if the Outlook shows error number 0X800CCC0E due to problem in connectivity between Exchange Server and MS Outlook.

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